Evaluating public legal education for Advice Champions in Early Action Advice project

This report summarises findings from the Early Action Advice project led by Community Links. The project aimed to improve the sustainability of advice services by recruiting, training and supporting volunteers without any legal training or qualifications to help people to recognise and deal with, or avoid legal problems at an early stage.

The independent evaluator concluded that the biggest change for participants was their confidence in understanding their legal rights and obligations. Before the PLE course, 42% of participants felt very or fairly confident about this, rising to 88% on completion.

What participants told us:

‘I am armed with the knowledge and skills, and developed the confidence to inform clients in despair, and guide them to find alternatives.‘

Read the full report HERE.

Published: 30 November 2015

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