How to use a grievance procedure to deal with discrimination and other problems at work

In this new guide we explain what a grievance is, why someone might want to use a grievance procedure to resolve a problem at work, what to think about before making a complaint, what to do at each stage step by step, tips about what to put in a letter of complaint and information about how to appeal. You can find it here.

Published: 19 July 2016

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